Amazon Offers Instant Pickup in Five Cities

| Mike O'Brien

Not to be outdone by Target’s attention-getting news of its pending Grand Junction acquisition to bolster its same-day delivery efforts, Amazon announced a new Instant Pickup program that lets customers grab “essential” items at locker facilities in five cities in two minutes or less.

Making the Most of the Omnichannel Customer Experience

| Maria Haggerty

Although bankruptcies, restructurings and the closing of underperforming brick-and-mortar stores are rampant across the industry, these changes can be seen as an opportunity to adjust to evolving consumer behavior and let customers shop however they want to. Here are three key areas to consider as you rethink the omnichannel customer experience.

3 Hurdles to Overcome Before Endless Aisle is a Reality

| Tony Holbrook

To create a true endless aisle customer experience, retailers need a system to supply and manage that additional inventory, then get items to consumers quickly and efficiently. Here are 4 key components that retailers must get right in order to turn an endless aisle concept into reality.

3 Threats to Retail Success During Holiday Peak Season

| Daniela Forte

Many retailers are already preparing for the holiday season, and most definitely should as early as Amazon Prime Day on July 11. In a recent study by Radial, peak season accounts for more than 30% of total yearly sales for retailers, which means even one small slip-up can affect annual revenues. Before retailers go into the holiday season, here are three threats they need to watch for.

How to Prevent Fraud in Buy Online Pickup in Store

| Tom Donlea

While buy online pickup in store has become a popular tactic for omnichannel retailers, fraudulent transactions are approximately three times more likely to occur, To combat this risk, it’s imperative to take proactive steps. Here are some ways to reduce the fraud risk associated with BOPIS.

Using RFID for Omnichannel Fulfillment Success

| Anurag Nagpal

While retailers tested RFID technology in the supply chain over a decade ago, the landscape is much different now. It enables visibility and efficiency in supply chain operations. Here are 5 ways RFID technology is making a difference in omnichannel fulfillment.

Top 3 Ecommerce Trends and Predictions for 2017

| Mickael Froger

2016 saw some huge developments in the world of ecommerce. From leaps in social media and mcommerce to pushing the boundaries of omnichannel strategies, ecommerce made some significant moves forward. So what is in store for 2017? Here are a list of predictions and trends to look forward to this year.

New Digital Fulfillment Strategies Help Meet Customer Expectations

| Tim Parry

Consumers want fast, free and transparent delivery, and they want to be kept in the loop each step of the way. Driven in large part by Amazon, a new level of service is influencing the buying decision. Download this report and find out why merchants need to invest in fulfillment technologies.