Although bankruptcies, restructurings and the closing of underperforming brick-and-mortar stores are rampant across the industry, these changes can be seen as an opportunity to adjust to evolving consumer behavior and let customers shop however they want to. Here are three key areas to consider as you rethink the omnichannel customer experience.
Many retailers are already preparing for the holiday season, and most definitely should as early as Amazon Prime Day on July 11. In a recent study by Radial, peak season accounts for more than 30% of total yearly sales for retailers, which means even one small slip-up can affect annual revenues. Before retailers go into the holiday season, here are three threats they need to watch for.
2016 saw some huge developments in the world of ecommerce. From leaps in social media and mcommerce to pushing the boundaries of omnichannel strategies, ecommerce made some significant moves forward. So what is in store for 2017? Here are a list of predictions and trends to look forward to this year.