OMS, order management system, omnichannel retail, ecommerce fulfillment, warehouse management system, WMS, omnichannel fulfillment

The Omnichannel OMS Empowers the Retail Operation of the Future

| Mike O'Brien

While order management systems are not a new concept, the technology has been advancing to keep up with the evolving world of omnichannel commerce and rising customer expectations of placing orders how, where and when they want to. So how do you go about identifying the right system for your particular business needs, now and in the future?

Ecommerce, ecommerce fulfillment, retail, inventory management, omnichannel, omnichannel fulfillment, omnichannel operations, ship to store, ship from store, in-store pickup, customer experience, shipping, free shipping, Amazon

Competing with Free Shipping the Smart Way

| Gregg Aamoth

Once viewed as an extra customer incentive, “free” shipping has quickly becoming the norm for retailers when selling online. With online retail giants like Amazon upping the ante, it seems like there is no other option for retailers but to keep up and take the hit to the bottom line.

But omnichannel retailers are starting to realize they don’t always have resort to margin-eroding “free” shipping to compete.