Study Finds Young Shoppers Still Love Stores, Will Wait for Packages

| Mike O'Brien

A new study of shoppers ages 14-24 by Fluent Commerce found that young shoppers weren’t as eager for fulfillment immediacy as you’d think in the age of Amazon Prime and guaranteed two-day delivery, with most digital natives still good with hitting the stores. See what else matters to the next wave of consumers.

13 Steps to a Successful WMS Selection

| Brian Barry

Warehouse management systems (WMS) have become more affordable even for small-to-medium-sized ecommerce businesses thanks to the growth in subscription, cloud and Software as a Service (SaaS) models. But you need to apply a rigorous methodology to select the right system. Here are 13 steps that will help you select the best WMS to meet your current and future ecommerce fulfillment needs.

6 Steps Toward Making Inventory Management More Strategic

| Brian Barry

Retailers and ecommerce companies have spent considerable sums on inventory management, filling customer orders from multiple shipping points. Your company can benefit by adopting a strategic approach to optimizing inventory that will help maximize sales and profits and improve customer service.

13 Considerations for Peak Holiday Season Readiness Now

| Brian Barry

By now your peak holiday season planning is well underway. If you’re behind schedule, there’s still time to implement improvements but you need to be prudent and not over-commit. Here are 13 critical considerations for improving your peak operations and fulfillment processes.

Merchants Differentiating in the Last Mile, Returns, Outsourcing

| Mike O'Brien

As merchants search for ways to contend with the behemoth of Amazon – which accounted for about half of ecommerce sales in 2017 – many are focusing on the last mile, returns and outsourcing to battle back. This MCM Outlook report, based on our annual survey of Multichannel Merchant readers, looks at trends and stats in all three areas.