13 Considerations for Peak Holiday Season Readiness Now

| Brian Barry

By now your peak holiday season planning is well underway. If you’re behind schedule, there’s still time to implement improvements but you need to be prudent and not over-commit. Here are 13 critical considerations for improving your peak operations and fulfillment processes.

Merchants Differentiating in the Last Mile, Returns, Outsourcing

| Mike O'Brien

As merchants search for ways to contend with the behemoth of Amazon – which accounted for about half of ecommerce sales in 2017 – many are focusing on the last mile, returns and outsourcing to battle back. This MCM Outlook report, based on our annual survey of Multichannel Merchant readers, looks at trends and stats in all three areas.

Case Study: Opening Your First Ecommerce Fulfillment Center

| Brian Barry

Moving from third-party fulfillment to opening an in-house ecommerce fulfillment center is a massive endeavor. This case study of how one DTC company got it done will provide useful examples as you evaluate the planning and startup challenges for your own new facility.

3 Factors to Consider in Your 2018 Fulfillment Strategy

| Brian Barry

A perfect storm is forming that may batter your 2018 fulfillment strategy: The major federal tax overhaul, longer lead times for capital projects and the scarcity of warehouse space. To help you survive and thrive, here are 5 recommendations that will help you meet these challenges and turn them into opportunities.

3 Imperatives for Warehouse Labor in Your DTC Business

| Curt Barry

Given both macro trends in the economy and micro trends in the direct-to-customer industry, there are things you need to be doing and keeping an eye on in terms of warehouse labor. Following these 3 imperatives will help set you up for success in 2018.