UPS, peak holiday season 2015, FedEx, omnichannel

UPS Rates to Rise an Average 4.9%

| Tim Parry

UPS Ground, Air and International, and Air Freight rates within and between the U.S., Canada, and Puerto Rico will increase an average net of 4.9%, UPS announced Nov. 21.

Are Damaged Packages Damaging Your Brand’s Reputation?

| Jordy Leiser

In advance of the holidays, StellaService Analysts examined more than 3,200 packages received in order to understand the frequency in which shoppers are receiving damaged packages and which carriers are responsible for the highest percentages of damaged packages. Here are their findings.