THE BOX STEP

| Lois Boyle-Brayfield

Have you mastered the box step? Not the pattern dancers practice when learning to waltz, the catalog box dance. If you don’t know what I’m talking about, the box dance is what your customers do

Packing It In

| MCM staff

It’s not always easy to find innovation in packing materials. After all, how many times can you reinvent the packing peanut or improve upon plastic air-pillow

PEANUTS RULE?

| Bennett Voyles

Five years ago Emory University physics professor Sidney Perkowitz estimated in his book Universal Foam that each year enough packing peanuts are manufactured

Analyzing packaging costs

| MCM staff

Choosing cost-efficient packaging is a complicated process that involves consideration of far more than just the cost of the materials alone. Labor, assembly,

Some Like It HOT

| Bennett Voyles

We tend to think of evolution as a straight-line climb out of the swamp and into Starbucks. But sometimes it doesn’t quite work out that way. Six hundred

Think inside the box

| Karen Berman

It’s here, it’s here, chorus the children, when their much-anticipated catalog order arrives. As the youngsters rip open the parcel, their parents catch

Inbound Lowdown

| Jeff Kline

How do you manage inbound freight? Inbound freight costs are often buried in the cost of merchandise, even though direct-to-customer retailers spend an