key performance indicators, KPIs, operations and fulfillment, warehouse/distribution Center, distribution center, direct-to-consumer, direct-to-consumer operations, performance metrics, employee productivity, employee coaching, manager training

The Benefits and Challenges of a Homegrown WMS

| Mike O'Brien

In the never-ending decision over build vs. buy when it comes to software applications, a growing group of pure-play ecommerce providers is opting to develop their own homegrown warehouse management system (WMS), opting for the flexibility on upgrades and functionality over the comfort of relying on a vendor.

Skechers Plans Upgrade to Belgium Distribution Center

| Erin Lynch

U.S. based footwear merchant Skechers announced that it is planning a major investment and technology upgrade to its European distribution center in Belgium. These investments will improve performance and prepare the facility for a future expansion.

Quiet Logistics’ Robots at Work

| Erin Lynch

Wired has posted a new video introducing the ecommerce world to a few members of the robotic workforce at the Quiet Logistics order fulfillment center in Devens, Mass. According to the video, the robots, which have names such as Peanut Botter, Botter Rum, Juke Bot, Bot-B-Q, and Walter CaBot IV, require a five minute recharge every hour and have a 99.94% accuracy rate.

Send them packing

| W. Eric Martin

Packing is a simple task requiring little or no thought: You pack the goods, seal the box, and send it to the shipping department. Right? Not quite. This

On picking and packing

| Kate Vitasek

Most companies understand the importance of following best practices but many don’t know exactly what those practices are. That’s where Kate Vitasek,

Protect Your Product: The art and science of void fill

| William R. Armstrong

Interior protective packaging helps products survive shipment from their point of manufacture to their ultimate point of use, we generally consider that these protective materials or systems will be designed to perform one or more of the following functions: cushioning, surface protection and void fill.