How Voice Assistants Can Protect Phone-Based Commerce

| Ben Rafferty

Voice-powered assistants are changing the face of commerce, with as many as 60% of consumers looking to use a home voice assistant to make purchases with just a few simple words. Here is how voice assistants can protect phone-based commerce.

How to Close the Deal in the Shopping Cart

| Daniela Forte

As a customer finds her way through the purchase journey to website checkout, it’s the moment of truth where you either close the deal or log another cart abandonment. This latest report by Multichannel Merchant will look at how to grab the customer at this crucial point in the path to purchase.

Vantiv Acquires Rival Worldpay for $9.94 Billion

| Mike O'Brien

In yet another mega merger in the retail sector, U.S.-based credit card processing firm Vantiv is acquiring UK-based payments technology firm Worldpay in a deal worth $9.94 billion, after J.P. Morgan withdrew its interest in Worldpay. The move give Vantiv greater access to the lucrative European ecommerce and digital payments market.

3 Ways Online Retailers Can Take Smart Risks

| Brigitte Donner

Today, retailers are coming up with new ways to differentiate themselves not just in price, but also in connecting with the consumer. Here are three ways retailers can take smart risks and increase their bottom line.

Why Mobile Payments Are Killing the Checkout Form

| Greg Zakowicz

We talk about omnichannel and the customer experience, how to make it simpler is step one, making it easy to pay is the key to conversion. Here is why mobile is killing the checkout form and what you should know to make the overall experience an easier one.