Project Management: The Key to Peak Holiday Season Success

| JD Woods

Another peak holiday season is in the books and ecommerce and operations professionals are evaluating how well their fulfillment processes performed during the most challenging and important time of the year. A key success factor is establishing good project management in advance to mitigate challenges that arise.

Value of Holiday Returns Estimated to Hit $90 Billion

| Mike O'Brien

What goes out must often come back, and this year is expected to set another record for returned goods after the holiday season, according to Optoro, a firm that specializes in reverse logistics. The company estimates $90 billion worth of holiday gifts will be returned.

Holiday Retail Sales Grew 4.9% from 2016

| Mike O'Brien

Holiday retail sales increased 4.9% between Nov. 1 and Dec. 24, setting a new record for dollars spent, according to data from MasterCard SpendingPulse, the largest boost since 2011 and an indication of consumer confidence as the economy grows.

FedEx, UPS Say Holiday Shipments On Track

| Mike O'Brien

FedEx reported Tuesday it is on track in terms of holiday shipments, and UPS reported it has been able to keep up after a hiccup following a larger-than-expected volume surge after Cyber Week.

A Merchant’s Guide to Holiday Ecommerce Fulfillment Success

| Michael Griffiths

If Amazon Prime Day is any indication of what’s to be expected during this year’s Black Friday and Cyber Monday sales, we’re in for another year of holiday shopping season mayhem. With the line continuing to blur between physical and digital and ecommerce, here are four steps merchants can take to prepare for holiday ecommerce success from Cyber Weekend on.

Walmart Passes on Holiday Hiring, Target Boosts Minimum Wage

| Mike O'Brien

As the peak holiday season hiring frenzy kicks into gear, Walmart has decided to set itself apart by announcing it will once again offer extra shift hours instead of hiring thousands of seasonal staff as many other major retailers do. Target meanwhile plans to raise its minimum wage to $10 per hour and then to $11. See what holiday hiring plans are in the works for other retailers and service providers to meet the seasonal crush.

A Guide to Peak Holiday Season Changes for FedEx, UPS Shippers

| Rob Martinez

Both FedEx and UPS have announced new, temporary peak holiday season surcharges that will impact shipping costs for ecommerce businesses this holiday season. This detailed layout of charges from the major carriers will help you make wise business decisions as you lay out your strategy for handling the surge in seasonal shipments.

Avoid Winter Warehouse Woes with Peak Holiday Season Planning

| Chris Anton

In the midst of the dog days of summer are the times to be thinking and planning for the winter holidays. With the right plan and tools in place for your warehouse, you can deliver on growing consumer demands. Here are some important factors to consider when priming your warehouse systems for peak holiday season.