Office Depot Inc. Announces Major Redesign of Mobile App
Office Depot Inc. announces major redesign of mobile app with a focus on personalization and convenience for the customer. See what the retailer is doing to enhance the experience.
Personalization
7 Things Ecommerce Sites Must Do to Maintain a Good Reputation
While good online reputation management is important for all businesses, it is particularly critical for ecommerce business owners: their online reputation is indistinguishable from their brand.
5 Reasons Retailers Should Be Using Beacon Technology
Our always on, always connected world has reached a point where there are now 2.6 billion smartphone subscriptions globally.
How to Make Customers Special Friends of Your Brand
Make any interaction with the customer a personal one. Whether it’s a small note, a tiny gift or a discount on their next purchase, show your gratitude for their business.
What Consumers Want This Holiday Season
The holiday season isn’t too far away and consumers have their own checklist of what they want this holiday season. See what is on their checklist.
10 Creative Ideas to Boost Your Holiday Email Campaigns
The holidays are just around the corner. For retailers, email is a tried and true channel for driving engagement and revenues for holiday campaigns. Here are 10 strategic and creative tips to spark ideas for your own holiday planning.
Small Improvements Bring Big Gains in Ecommerce Checkout
Cart abandonment rates have remained surprisingly high, and represent an enormous revenue opportunity for merchants that improve their checkout experience. In this report, you will learn how to improve your ecommerce checkout and grow revenue and gain customer trust.
How Glasses.com Puts Customers First
It is all about customer service for eyeglass startup Glasses.com, as the company looks to go above and beyond the call in creating a great experience. See what Glasses.com is doing for the customer.
DirectBuy’s Member Experience Dramatically Improved with New Ecommerce Platform
DirectBuy, the buying club that provides members with exclusive access to over a million products from hundreds of brands without hidden retail markup, continues its multi-year makeover with the launch of the all-new “My DirectBuy” member website.
Making the Most of Customer Portals
Portals are useful for their immediacy, interactivity, and flexibility. See what benefits customer portals can have for your business.