Polar Vortex Grounds Carriers

| Tim Parry

Consumers who are waiting for cold-weather gear they ordered online to stay warm during the polar vortex may not get these products shipped to them right away because of, well, the polar vortex.

Issa Supports Canada Post Decision to Remove Door-to-Door Mail Delivery

| Erin Lynch

In response to the ever changing and digitally connected customer, Canada Post had decided to phase out its door-to-door delivery service and replace it with community mailboxes within the next five years. Not surprisingly, House Oversight and Government Reform Committee Chairman Darrell Issa, R-Calif., supports the measure to “modernize” mail delivery.

Returns, returns policy, holiday returns, retail, online retail, ecommerce, ecommerce fulfillment, operations and fulfillment, shipping/delivery

How to Maximize Returns Efficiencies and Minimize Cost

| Erin Lynch

As more and more merchants focus their ecommerce energy into creating a customer-centric organization, one of the best ways to set yourself apart from the competition is through your returns policy. Regardless of why a consumer returns a good, there are ways for merchants to develop an effective and efficient returns process that keeps customers coming back for more.

FedEx VP Opens Up About All Things Amazon

| Erin Lynch

Patrick Fitzgerald, FedEx Service senior vice president, sat down with Fox Business on Cyber Monday to candidly discuss the possibility of Sunday deliveries, the future for seasonal hires, and the much debated hot topic of Amazon drones.

USPS

What USPS’s Rate Increase Means to Commercial Shippers

| Gordon Glazer

Every year at about this time, the USPS announces rate changes and many merchants start to panic on how these increases will impact their operation. But there is no need to panic since the rate is expected to have a minimal impact to most, a favorable impact to some, and not so favorable, but tolerable changes for others.

USPS

Package Deliveries Helped USPS Revenue’s Grow in 2013

| Tim Parry

The U.S. Postal Service lost $5 billion in fiscal 2013, which ended on Sept. 30. However, the USPS highlighted in a press release that it did see a slight revenue increase, thanks in part to an 8% growth in its package services business.

Amazon-USPS Sunday Delivery a Win for Consumers

| Tim Parry

It sounds like Amazon did its homework when it decided to offer Sunday delivery to its Amazon Prime members. And the U.S. Postal Service was smart enough to pounce on the opportunity to be its Sunday delivery provider.

Amazon Sunday Delivery Offers USPS New Revenue

| Daniela Forte

Amazon’s recently-announced partnership with the U.S. Postal Service, which expands delivery offerings for Amazon Prime members to include Sundays, offers a promise of much needed revenue for the USPS and improves its relevancy in the parcel delivery business.