Technology Allowing Brands to Survive, Thrive Amidst Disruption

| Daniela Forte

Doomsday predictions of a “retail apocalypse” notwithstanding, industry disruptions including thousands of store closings and many bankruptcy filings provide opportunities for brands to grow their customer relationships, according to a new study from Deloitte Digital and Salesforce. See what types of disruptions are paving the way for a retail renaissance.

Toys R Us Closing 200 More Stores, Prospects Growing Dim

| Mike O'Brien

Embattled toy and game chain Toys R Us plans to close another 200 stores, and its web relaunch didn’t happen on schedule, prompting many observers to cast doubts on its future viability. This is on top of a previously announced closure of 170 stores in April.

The Chasm Between Doing Omnichannel and Doing It Well

| Derek O'Carroll

While interest in omnichannel is high, execution needs significant improvement. Many retailers, even after years of implementation, still need the right software platform, process and education on how to be effective. And siloed data and legacy systems are no longer sufficient to meet the challenge.

Holiday Retail Sales Grew 4.9% from 2016

| Mike O'Brien

Holiday retail sales increased 4.9% between Nov. 1 and Dec. 24, setting a new record for dollars spent, according to data from MasterCard SpendingPulse, the largest boost since 2011 and an indication of consumer confidence as the economy grows.

Nordstrom Expands Reserve Online Program

| Mike O'Brien

Following a successful pilot at six stores, Nordstrom said it was expanding its reserve online, try on in store program to 43 stores across the country as it continues its omnichannel push.

Sears to Cut 400 Jobs

| MCM staff

Sears Holdings Inc. announced it would cut 400 jobs in its corporate offices. See what Sears Holdings Inc. executives had to say about the plan.

Gymboree Files for Chapter 11 Bankruptcy

| Daniela Forte

Gymboree has filed for Chapter 11 bankruptcy protection and expects to operate its overall business and the majority of its stores during the restructuring process. See what company executives had to say about the benefits of restructuring and what it means moving forward.