The True Story of a Seamless In Store Return at Old Navy
Multichannel Merchant Associate Editor Erin Lynch details her experience of returning an in store item after a mobile purchase on Cyber Monday using Old Navy
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Holiday Shopping Gone Mobile
Mobile purchasing for this holiday season is projected to constitute a greater percentage of online spending than ever before
How Cross Channel is Crossing Over
Entrants for the 27th MCM Awards showed us that reaching out to your customers is no longer about catalogs and websites. It
Slow Loading Pages Makes ZAGG a Drag
The mobile shopping experience from ZAGG was difficult and bothersome. All landing pages took several minutes to load or didn
Search Advertising Registers 31% Rise on Black Friday
Black Friday online sales driven by search advertising registered a 31% year-over-year increase, according to search engine marketing firm NetElixir.
Is Your Site Tablet-ready? Your Holiday Success Depends On It
Tablets trump smartphones both in terms of growth rate and absolute magnitude of ecommerce. The growth in tablet commerce has come without merchants optimizing their site for the device. They haven