The Real Cost of a Poor-Performing Fulfillment Provider

| Tom Patterson

A strong-performing fulfillment provider can be a valuable partner, while a subpar provider can seriously impact your operations, taking a real toll on your merchant business and your bottom line. Here are some marks of a poor provider to help you avoid the pitfalls, as well as what to look for in a strong provider.

Multichannel Merchant Publishes Top 3PL List for 2018

| Mike O'Brien

The Multichannel Merchant Top 3PL listing for 2018, a directory of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations, is now available. For the third year in a row, the editorial team at MCM has put together this valuable service for our readers.

8 Ways to Get More Productivity, Quality from Your 3PL Partner

| Curt Barry

Entrusting your customer service or fulfillment to a third-party logistics (3PL) company is a big step. Like using other outside services, it’s important to manage the process to reduce errors and exceptions, providing a high level of service at an affordable cost. These 8 steps will help you get the most from your 3PL partner.

Belgian Postal Service to Acquire Radial for $820 Million

| Mike O'Brien

In a surprising move, bpost, the Belgian postal service, announced plans to acquire U.S.-based third-party logistics and ecommerce software firm Radial for $820 million, as it looks to expand its client base here with Radial’s broad omnichannel, logistics, and fulfillment capabilities.

Do You Have the Chops to be a Top Ecommerce 3PL?

| Mike O'Brien

For the third year in a row, the editorial team at Multichannel Merchant is putting together a valuable service for our readers: The MCM Top 3PLs, a listing of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations. How does your organization measure up? If you’re a 3PL provider, you need to be part of this exclusive resource.

Speed Commerce Acquires Fifth Gear

| Tim Parry

The transaction provides Speed Commerce with a diverse list of marquee clients on long-term contracts, adds substantial fulfillment services assets, and solidifies the company’s position as one of the fastest growing providers of end-to-end ecommerce services.