LINE TAMING
It is essential to train staff consistently so that everyone gets the same message and performs each function exactly the same way Staff members conducting
Warehouse
WELL DEFINED
Estimation Sampling: A mini physical inventory involving 5% to 10% of products. Standard receiving and shipping cut-offs remain. The results are used
Merry Christmas, or Else
According to a recently released PricewaterhouseCoopers report, although overall holiday Internet sales went up, it is doubtful whether disgruntled online
ALMOST THERE
THE JOURNEY to achieving supply chain efficiency may well remind you at times of that summer vacation from hell. You know, the one with the whole family
PC Connection to Lay Off 125
Merrimack, NH–PC Connection, a $1.45 billion computer cataloger, said on March 28 that it was eliminating 125 jobs, or 7.5% of its workforce, taking
Digging Tunnels
A network security system consisting solely of firewalls and anti-virus software is no longer viable, according to a report titled, eSecurity: Removing
To Catch a Thief
Alarming statistics abound on the prevalence of security breaches. A survey released in 2000 by the Computer Security Institute (CSI) and the FBI reveals
Profile: David Bolotsky
You were an analyst at Goldman Sachs. What prompted you to become an e-tailer? I had always wanted to run a business, and as an analyst, I felt like I
Puttin’ On the Ritz
You may not be running a five-star restaurant, but you’re no less subject to customer service imperatives than the toniest of matre d’s. In today’s competitive
Talking Heads
“What three retail trends do you foresee for 2001?” I don’t have a crystal ball, but my guess is that the economy is going to be soft this year. As for