New Digital Fulfillment Strategies Help Meet Customer Expectations

| Tim Parry

Consumers want fast, free and transparent delivery, and they want to be kept in the loop each step of the way. Driven in large part by Amazon, a new level of service is influencing the buying decision. Download this report and find out why merchants need to invest in fulfillment technologies.

Amazon DC

Amazon to Add Nearly 3M in FC Space in New Jersey

| MCM staff

To address customer demand in the New York metro area, Amazon announced plans to open three new fulfillment centers in New Jersey totaling nearly 3 million square feet. This is in addition to an existing 1.4 million-square-foot facility in Robbinsville, NJ that opened in 2014.

Walmart Offers Discount for Store Pickup

| Mike O'Brien

In a move designed to save on shipping costs while offering flexibility to customers, Walmart will begin offering discounts when shoppers opt to pick up an online order in store. See what industry observers have to say about the move, including Walmart’s positioning against Amazon.

3 Things You Must Know About Ecommerce Order Fulfillment

| MCM Staff

To be successful as an ecommerce seller, you have to do a lot of things right, and one of them is order fulfillment. Find out how free trumps fast, how too many customer choices can cause issues, and how multi-unit shipments lead to efficiencies.

OMS, order management system, omnichannel retail, ecommerce fulfillment, warehouse management system, WMS, omnichannel fulfillment

Outsourcing and OMS: When Does It Make Sense?

| Steve Congro

Whether they’re shopping from a smartphone, PC, an in-store kiosk or a catalog, today’s consumers expect a seamless experience across channels and devices. The delivery of that optimal omnichannel customer experience requires a robust order management system (OMS). Here are four questions to think about when deciding whether outsourcing your order management system makes sense for your business.