India ecommerce

Why India is Becoming an App-First Economy

| Tim Parry

With its economy soaring and marketplaces showing big signs of success, it’s clear U.S.-based merchants should revisit the notion of selling cross-border into India. While consumers in the U.S. have finally adopted mobile commerce, consumers in India are making it an app-first economy.

ecommerce returns

Free Returns Offered by More Merchants Than Ever

| Mike O'Brien

What were some of the major themes in handling holiday 2015 returns?

Patrick Allard, VIce President of Sales and Business Development for Newgistics, recently spoke with Multichannel Merchant Senior Editor Mike O’Brien on what his company observed from working with its 450+ retail customers, including the growth in ecommerce returns processing and the impact of trends like free returns and other perks offered by retailers.

mobile commerce

Scot Wingo: Technology Drove Mobile Commerce Growth

| Tim Parry

You can thank the iPhone and its bigger screens, in part, for the growth of mobile commerce in the 2015 holiday season. But, the iPhone 6 and the 6+ were only part of the mobile commerce growth story, said ChannelAdvisor Executive Chairman Scot Wingo during a break at NRF Big Show 2016.

Creating a Cross-Border Strategy Is Not Easy… Just Ask Target

| Tim Parry

One of the best avenues for growth for retailers is to go cross-border, and open up a new market altogether, said Tim Hood, the Global Vice President, Strategy and Technology, Retail Industry Business Unit at SAP SE. But coming up with a cross-border strategy is not an easy task… Just ask Target…

Cutting Your Cost to Ship to Latin America

| Tim Parry

Consumers in Latin America want to buy goods from U.S. brands. But Latin Americans who want to buy online usually will not. That’s because international shipping prices can price most consumers out of buying from U.S. merchants. In this video taken at NRF Big Show 2016, iguama.com CEO Diego Fernandez talks about how he can help U.S. merchants save on shipping and win Latin American customers.

MarketLive’s Ken Burke Talks Cyber Weekend 2015 Trends

| Tim Parry

While the retail industry overall reports from comScore, ShopperTrak and National Retail Federation report tepid holiday sales results so far, MarketLive is reporting across-the-board double-digit increases in online traffic, conversion and revenues within its customer base.