Dotcom Distribution CEO on Impact of DIM Weight Pricing
Hear Dotcom Distribution CEO Maria Haggerty as she discusses the impact of DIM weight pricing with Multichannel Merchant at IRCE 2015 in Chicago.
Video Archive
Moosejaw Mountaineering Sees Pinterest Success
Moosejaw Mountaineering CEO Eoin Comerford talks about how Pinterest is the social media platform of choice in terms of better reach to customers. See what else he has to say about about Pinterest and other social media platforms.
Lids’ Clearance Pricing Was Off This Morning…
Clearance sales are great… when the prices on the landing page reflect the pricing on the product page. Here’s a look at what was happening Monday at popular licensed sports apparel and accessories site Lids.com, which is holding a 30% off clearance sale.
How Bonobos Creates a Great Customer Experience
Bonobos’s CMO talks to Multichannel Merchant about how the company creates an overall great experience for its customers.
Bonobos on Creating a Great Returns Experience
Angela Goldstein, senior manager of operations for Bonobos, talks about how the company delivers a great returns experience for its customers.
BCBG Max Azria Group on Fulfillment Excellence
Alex Golshan of BCBG Max Azria Group talks with Multichannel Merchant Senior Editor Mike O’Brien on how the company excels at shipping and delivery.
L.L. Bean CMO on Brand Communication Excellence
L.L. Bean’s CMO talks brand communication. The company recently won a Customer Experience Excellence award in that category from Multichannel Merchant.
Is Belk on the Block?
Belk, the largest family-owned department store in the U.S., says it is looking for a suitor. But will a competitor like Macy’s Inc. or Nordstrom come to the rescue? Or will it seek help from a private equity firm?
Partnership Offers Merchants Tools to Simplify Cross-Border Trading
Jointly developed by Alibaba.com and Bigcommerce, the custom-built cross-border trading application allows Bigcommerce clients to source unique products from the largest manufacturing hub in the world.
JackThreads Talks About Using Social Media in the Contact Center
JackThreads Customer Engagement Manager David Tull talks about using social media in the contact center and its contribution to the company’s success.