Will Singles Day Be a Bust for U.S. Retailers?  Oct 08, 2015 12:16 PM By Tim Parry

Singles Day 2015 may not be big for U.S. retailers. ChannelAdvisor executive chairman Scot Wingo says he hasn’t seen much spillover where Chinese consumers are buying from U.S. merchants. But he adds that the best way to take advantage of the Chinese consumer on Singles Day is to sell on Tmall.

Optimizing Your Online Returns  Sep 30, 2015 4:13 PM By Tim Parry

In our new video, learn why merchandise returns have become so important for retailers in general, and particularly online retailers, the elements of a best-in-class returns experience, and more…

Why You Should Use Third-Parties to Enter Cross-Border Ecommerce  Aug 27, 2015 10:52 AM By Tim Parry

U.S.-based ecommerce merchants have to figure out how to take this very small part of its business and grow their cross-border sales. And unless you’re a global brand, and you already have some sort of global distribution in place, you should seriously consider using a third-party partner to get your cross-border strategy in place.

Achieving Omnichannel Visibility in the Supply Chain  Aug 26, 2015 11:54 AM By MCM Staff

Bala Ganesh, Director of Retail Marketing at UPS, talks candidly about how collaborative synchronization among all the players in the supply chain can be achieved. Watch this video and learn best practices for retailers, benefits for consumers, and more.

Meeting Your Customer’s Expectations This Holiday Season  Aug 24, 2015 3:04 PM By Daniela Forte

Are you ready what your customers are expecting for holiday 2015? In this video, Ian MacDonald, director of ecommerce for Silver Star Brands talks about what he thinks customers will expect this holiday season.

Going Mobile to Capture the Impulse Buyer  Aug 12, 2015 2:03 PM By Tim Parry

Today’s impulse buyers are armed with smartphones. And if your ecommerce site is not mobile-friendly, and ready to handle the impulse buyer, you may be losing out on a sale. Here’s how you need to optimize your mobile commerce site to capture the impulse buyer.

Growing your Global Presence Means Going with the Business Flow  Aug 06, 2015 12:05 PM By Tim Parry

Global consumer products manufacturer Newell Rubbermaid grows its global ecommerce presence by focusing on areas is already doing business, and matching that up with where ecommerce is either already big or is emerging quite a bit. In this video, Newell Rubbermaid Vice President of Global Ecommerce Jeremy Liebowitz gives us a look at the company’s cross-border strategy.

Why Retailers are Slow to Go Omnichannel  Aug 05, 2015 8:01 AM By Tim Parry

Retailers throw out the term omnichannel like every merchant is offering their customers the ability to buy online and pick up in store. But truth be told,that’s a big part of the reason you’re seeing a slowdown of omnichannel roll-outs. Here’s why omnichannel tends to fail at the store level.

How to Turn Omnichannel from Retail Disruptor to Game-Changer  Jul 20, 2015 2:50 PM By MCM Staff

Bala Ganesh, Director of Retail Marketing at UPS, talks candidly about what retailers are getting out of omnichannel – increased revenue, reduced costs and increased return on assets. Watch and listen to Ganesh here… is Ready for Takeoff  Jul 20, 2015 1:27 PM By MCM Staff is set to launch taking on ecommerce giants like Amazon and Walmart. See what the company has planned with its launch this week.

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