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UK Retailer Pushes 500 User Tests Live a Year  Oct 28, 2014 10:27 AM By Daniela Forte

Shop Direct, home of some of the UK’s digital department stores including Woolworths, Very, Littlewoods, Isme and K&Co partners with Qubit platform and as a result has seen success with its push of a larger number of user tests.

Will Apple Pay Outperform Google Wallet? [Video]  Oct 20, 2014 4:37 PM By Mike O'Brien

Is Apple banking too much on its brand strength as it launches Apple Pay? What kind of lessons can it learn from Google Wallet? In this video, Multichannel Merchant Senior Editor Mike O’Brien asks ACI Worldwide Director of Product Management John Gessau these questions and more.

Will Apple Pay Launch This Week?  Oct 15, 2014 12:05 PM By Daniela Forte

For customers using Apple Pay wanting to pay for something in an app, can just tap “Pay with Apple Pay” by putting their finger on the fingerprint reader. The charge will go straight to the credit or debit card.

Report: U.S. Same-Day Delivery Sales to Reach $4B by 2018  Oct 14, 2014 9:12 AM By Mike O'Brien

Multichannel Merchant talks to BI Intelligence senior analyst Cooper Smith about why he estimates U.S. same-day delivery sales will pass $4 billion by 2018.

Coach Launches New Mobile App  Oct 07, 2014 3:59 PM By Daniela Forte

Coach utilized MicroStrategy Mobile that provides its retail teams with the ability to examine sales trends for any given geography, including at the individual store level, with a simple swipe or tap on their iPad devices.

Borderfree’s Michael DeSimone Talks Cross-border Ecommerce [VIDEO]  Aug 14, 2014 11:34 AM By Tim Parry

Borderfree Chief Executive Officer Michael DeSimone discusses how Borderfree helps retailers expand abroad and look to new markets for growth.

Amazon Payments Unveils a Mobile POS Solution  Aug 13, 2014 7:18 AM By Tim Parry

Amazon Local Register will offer brick-and-mortar world a lower swipe fee than banks. And it will also give Amazon a glimpse at how omnichannel consumers shop.

Multichannel Merchant Presents: This Week in Amazon  Aug 08, 2014 10:36 AM By MCM Staff

It’s been a busy summer at Amazon: The ecommerce juggernaut added same-day delivery in 6 cities, said they’d open 15 new sortation centers, and introduced a smartphone that may or may not be an Amazon sales-driver. In this video, Multichannel Merchant’s Tim Parry and Mike O’Brien break down what you need to know.

How Blinds.com Engages Customers Successfully with Video  Jul 27, 2014 2:18 PM By MCM Staff

Providing high-impact and visually engaging assistance for common questions and concerns shows your customers that you’re committed to resolving their issues. In this Google Hangout video, Multichannel Merchant Managing Editor Tim Parry discusses video engagement with Robert Reed, Video Producer for Blinds.com, and Kenna Hilburn, Liveclicker’s Senior Video Commerce Strategist.

How an Ecommerce Presence Helped Tacoma Screw Grow  Jul 23, 2014 10:27 AM By Tim Parry

An ecommerce presence has given Tacoma Screw a dive into a bigger market than it had. It once had a traditional footprint in the Pacific Northwest, and now it does orders in all 50 states.






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