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MULTICHANNEL MERCHANT » VIDEOS
VideosJun 16, 2015 2:55 PM By Daniela Forte
For shoe and apparel brand Chinese Laundry, it is about having a singular voice across all touchpoints when reaching out to customers as a brand and manufacturer. See what Scott Cohn of vice president of ecommerce for Chinese Laundry had to say in this video.
VideosJun 10, 2015 8:22 AM By Tim Parry
Merchants are expanding cross-border into new ecommerce markets. But how do they know what country they should target? In this video taken June 2 at IRCE 2015, The GRIN Labs founder Carl Miller discusses some of the some of the prime criteria for expanding into new cross-border markets.
VideosJun 10, 2015 7:08 AM By Tim Parry
The Windsor Circle team is very visible at industry trade shows because its team wears green pants. Loud green pants. Here’s how that strategy had paid off in a big way for the customer retention service provider, and why you need to be different to stand out in a crowded room.
VideosJun 09, 2015 9:57 AM By Mike O'Brien
Hear Dotcom Distribution CEO Maria Haggerty as she discusses the impact of DIM weight pricing with Multichannel Merchant at IRCE 2015 in Chicago.
VideosJun 08, 2015 11:11 AM By Daniela Forte
Moosejaw Mountaineering CEO Eoin Comerford talks about how Pinterest is the social media platform of choice in terms of better reach to customers. See what else he has to say about about Pinterest and other social media platforms.
VideosJun 08, 2015 9:33 AM By Tim Parry
Clearance sales are great… when the prices on the landing page reflect the pricing on the product page. Here’s a look at what was happening Monday at popular licensed sports apparel and accessories site Lids.com, which is holding a 30% off clearance sale.
VideosMay 26, 2015 10:31 AM By Mike O'Brien
Bonobos’s CMO talks to Multichannel Merchant about how the company creates an overall great experience for its customers.
VideosMay 13, 2015 9:43 AM By Mike O'Brien
Angela Goldstein, senior manager of operations for Bonobos, talks about how the company delivers a great returns experience for its customers.
VideosMay 11, 2015 9:18 AM By Mike O'Brien
Alex Golshan of BCBG Max Azria Group talks with Multichannel Merchant Senior Editor Mike O’Brien on how the company excels at shipping and delivery.
VideosMay 05, 2015 11:56 AM By Mike O'Brien
L.L. Bean’s CMO talks brand communication. The company recently won a Customer Experience Excellence award in that category from Multichannel Merchant.