Videos ARCHIVE

Merchants are Creating a Better Ecommerce Experience  Dec 06, 2013 3:20 PM By Tim Parry

In this video interview, MarketLive chairman and founder Ken Burke talks about some of the reasons the ecommerce channel is seeing such tremendous growth.

Contact Centers Were Up to Task This Cyber Weekend  Dec 06, 2013 1:58 PM By Tim Parry

Customer satisfaction is a huge issue for online retailers, especially during the holiday season. In this video interview, StellaService CEO Jordy Leiser talks about his company’s Thanksgiving Weekend findings.

Keeping Your Site Up and Running This Holiday Season  Dec 06, 2013 12:03 PM By Tim Parry

In this video interview, Panopta CEO Jason Abate discusses the outages that plagued Cabelas.com over Cyber Weekend 2013, and what merchants need to do to keep their sites up and running throughout the peak season.

Why Amazon Tops the ForeSee Experience Index  Dec 06, 2013 10:47 AM By Tim Parry

In this video interview, Foresee president and CEO Larry Freed says Amazon is doing just about everything right, which is why it tops the first ForeSee Experience Index.

Video: Scot Wingo Explains the Growth of Google Shopping  Dec 02, 2013 4:28 PM By Tim Parry

ChannelAdvisor CEO Scot Wingo talks about how his clients have done over the 2013 Black Friday weekend in the marketplaces and the comparison shopping engines. [CLICK HERE for Multichannel Merchant's Cyber Weekend 2013 coverage] One major point is how well ChannelAdvisor’s clients are doing with Google Shopping. Wingo explains why ChannelAdvisor’s clients are seeing more […]

Video: Global Ecommerce Sees Big Growth  Dec 02, 2013 3:06 PM By Tim Parry

Borderfree CEO Michael DeSimone talks with Multichannel Merchant’s Tim Parry to talk about the role global commerce will play during Holiday 2013.

Amazon Prime Air: Delivery By Drones  Dec 01, 2013 10:47 PM By Tim Parry

Amazon is hoping that, by 2015, it will be able to deliver orders via droids. Yes, drones. Amazon Prime Air is hoping for takeoff in 2015.

IBM’s Jay Henderson Talks About Black Friday Showrooming  Nov 30, 2013 4:14 PM By Tim Parry

Jay Henderson, Strategy Director for IBM Smarter Commerce, talks with Multichannel Merchant’s Tim Parry about ecommerce’s role in Thanksgiving Day and Black Friday 2013 shopping.

Bronto’s Jim Davidson Talks About Black Friday Email Marketing  Nov 30, 2013 3:54 PM By Tim Parry

Jim Davidson, manager of marketing research at Bronto, talks about the email marketing trends he saw on Black Friday 2013.

Listrak’s Ross Kramer Talks Cyber Weekend Ecommerce Trends  Nov 30, 2013 10:16 AM By Tim Parry

Listrak CEO Ross Kramer talks with Multichannel Merchant’s Tim Parry about Thanksgiving Day and Black Friday ecommerce and email trends.






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