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MULTICHANNEL MERCHANT » VIDEOS
VideosDec 27, 2013 12:23 PM By Tim Parry
UPS and FedEx both announced this week that delays in their delivery services would result in Christmas presents not being under their customer’s tree. In this video, Joe Bobko, managing director of The Bobko Group, talks with Multichannel Merchant senior content manager Tim Parry about these issues that affect the shippers, the merchants and the consumers.
VideosDec 23, 2013 4:58 PM By Tim Parry
Back in mid-October, I was surprised to see Halloween merchandise on sale at my neighborhood Walgreens. And I was kind of surprised over Black Friday weekend to see bright orange shelf tags on holiday merchandise.
VideosDec 18, 2013 8:04 AM By Tim Parry
In five years, new innovations will make buying local du jour once again, according to IBM’s 8th-annual IBM 5 in 5 list of innovations that have the potential to change the way people work, live and interact during the next five years. Here’s why IBM predicts the decline of ecommerce and the rebirth of the in-store shopping experience.
VideosDec 17, 2013 7:10 PM By Tim Parry
Okay, in a way, this is a little off-topic, but there is some ecommerce stuff going on here. So take a break and check out these five videos that will make your Christmas complete.
VideosDec 17, 2013 11:59 AM By Erin Lynch
Monday marked the biggest shipping day of the year for UPS as they geared up and shipped out 34 million packages. So how exactly does UPS handle this organized chaos? Take a look at this video to get a firsthand look inside the busy shipping day of the year.
VideosDec 06, 2013 4:34 PM By Tim Parry
Ecommerce sales grew considerably over the Thanksgiving and Cyber Monday weekend, and the channel itself took a bigger slice of the pie when compared to in-store revenues. In this video, Adobe Digital Index principal analyst Tamara Gaffney talks about some of the holiday sales trends to date.
VideosDec 06, 2013 3:20 PM By Tim Parry
In this video interview, MarketLive chairman and founder Ken Burke talks about some of the reasons the ecommerce channel is seeing such tremendous growth.
VideosDec 06, 2013 1:58 PM By Tim Parry
Customer satisfaction is a huge issue for online retailers, especially during the holiday season. In this video interview, StellaService CEO Jordy Leiser talks about his company’s Thanksgiving Weekend findings.
VideosDec 06, 2013 12:03 PM By Tim Parry
In this video interview, Panopta CEO Jason Abate discusses the outages that plagued Cabelas.com over Cyber Weekend 2013, and what merchants need to do to keep their sites up and running throughout the peak season.
VideosDec 06, 2013 10:47 AM By Tim Parry
In this video interview, Foresee president and CEO Larry Freed says Amazon is doing just about everything right, which is why it tops the first ForeSee Experience Index.