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Multichannel Merchant Webinars

Upcoming Webinars

All of Multichannel Merchant's webinars are FREE for up to one year after the run date.

Webinars ARCHIVE

Which Online Marketplaces Are Best for Your Business?

Jayson Humphrey, strategic partnership manager for ChannelAdvisor, offers key insights on how to create a winning strategy for online marketplaces.

5 Marketplaces You Need to Be Selling On Right Now

Discover unique seller opportunities on lesser-known, rapidly growing marketplaces. Marketplace experts from Sears, Newegg and Rakuten share their insights.

How to Achieve Profitability in Global Ecommerce

Can I make any money with global ecommerce? Are overcoming the challenges and complexities worth it? Much is made of the promise of global ecommerce – but how profitable will it really be?

Personalizing the Omnichannel Customer Experience

To better understand the state of omnichannel, Multichannel Merchant and Neustar conducted an extensive study on marketers’ omnichannel priorities and challenges across the customer lifecycle.

7 Secrets for Successful Selling on Amazon

Marketplace sellers on Amazon sold more than a billion units worldwide in 2013, cumulatively worth tens of billions of dollars. Find out how being proactive and up to date with the ever-evolving trends and requirements can help you grow as an Amazon retailer.

Personalizing the Online Shopping Experience—Thinking Beyond %%FirstName

Even as retailers rely more on technology for powerful results, when retail marketers hear the word “personalization” too many immediately think that equates to including a first name in an email.

Using Data and Behaviors to Engage throughout the Customer Lifecycle

FREE ON-DEMAND WEBINAR To optimize customer and prospect experiences, today’s marketers must effectively leverage the massive amount of data at their fingertips. On the prospect side, there should be a strong emphasis on data collection and urgency of initial response. On the customer side, marketers must be thinking about data augmentation, retention and repeat purchase. […]

How Negative Reviews Can Improve Purchase Intent – If Brands Know How to Respond

This webinar will take an in-depth look into how brands can properly track, interpret and respond to negative reviews to yield positive results. Household brand Homax (Goo-Gone) and comfort products brand Sleep Revolution will share how their participation with reviews gives them a direct conversation with consumers never before possible.

Making the Most of Marketing Resources: How You Can Boost Performance and ROI

FREE ON-DEMAND WEBINAR The overall marketing mix is expanding much faster than marketing budgets because of the explosion of social, mobile and big data capabilities. To keep pace, marketing organizations must become savvier and manage operations and resources more efficiently. A more efficient marketing organization frees up more money for actual campaigns and programs by […]

Holiday Readiness: Customer-Centric Marketing to Increase Revenue

With the 2013 holiday season right around the corner, we thought we would share the most current industry customer-centric best practices to increase sales and shopper loyalty. You’ll find no faster, more proven way to drive up to 25% higher revenue this holiday season than by ensuring your marketing is comprehensively customer-obsessed.






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