Personalizing the Omnichannel Customer Experience

Mar 26, 2014 3:03 PM  By

FREE ON-DEMAND WEBINAR

To better understand the state of omnichannel, Multichannel Merchant and Neustar conducted an extensive study on marketers’ omnichannel priorities and challenges across the customer lifecycle.

Join us as we share key findings from the research and industry benchmarks, as well as the new best practices for achieving omnichannel personalization, including:

  • When the majority of marketers believe they will implement an omnichannel strategy
  • What the technologies are that marketers are making double digit investments in to achieve real-time personalization
  • How to more quickly evolve to omnichannel management

 

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