Voice-Shopping: What’s in Store for Ecommerce Companies?


As consumers increasingly rely on Amazon’s Alexa, Google’s Assistant, and Microsoft’s Cortana, online retailers will no doubt become a core component of these growing gateways to goods and services.

While digital assistants are still used primarily for queries, it’s only a matter of time before voice-based ordering takes off. This next evolution of conversational commerce will have significant implications for e-commerce companies.

Sign up for this on-demand webinar from ChannelAdvisor and Multichannel Merchant to learn how voice shopping stands to impact your company. Link Walls, ChannelAdvisor’s Vice President of Digital Marketing Strategy, will answer pressing questions such as:

  • What’s on the horizon for conversational commerce?
  • What’s the latest in voice ordering?
  • What long-term implications should e-commerce companies prepare for?
  • Presenter:


    Link Walls Link Walls
    VP, Digital Marketing Strategy

    Link is responsible for ChannelAdvisor’s Digital Marketing Strategy, serving as a strategic consultant to prospects and customers, helping them with the strategy and solutions needed to successfully advertise their products online. He is considered a digital marketing and e-commerce thought leader who often speaks at industry events and regularly contributes to ChannelAdvisor’s blog. Prior to joining ChannelAdvisor in 2005, he managed online marketing for Art.com, an online retailer.



    Daniela Forte Daniela Forte
    Content Manager
    Multichannel Merchant

    Daniela is the Content Manager for Multichannel Merchant. She covers the marketing beat including social media, email marketing, catalog marketing and other facets of the overall customer experience.

Sponsored by: sponsored


Partner Content

Hincapie Sportswear Finds Omnichannel Success in the Cloud - Netsuite
For more and more companies, a cloud-based unified data solution is the way to make this happen. Custom cycling apparel maker Hincapie Sportswear has leveraged this capability to gain greater visibility into revenue streams, turning opportunities into sales more quickly while gaining overall operating efficiency. Download this ecommerce special report from Multichannel Merchant to more.
The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.