Download these free white papers and other content of interest on best practices and new technology for multichannel merchants.
Lyris

Make sure HTML doesn’t sabotage your emails.
Don’t let bad HTML sabotage your email campaigns.
Get HTML coding & email design guidelines, best practices & how-to’s.
Download the free HTML Email Survival Guide now

Live Help: The Power of Click to Call and Click to Chat Data proves that offering both Click to Call and Click to Chat on your Website maximizes online sales and retention.

But how should you get started? What "mix" of voice and chat makes sense for your business? Understand how ecommerce leaders are integrating live help and exceeding revenue and service goals.

Register Now

AFMS

Capture Market Share in a Down Economy:
Invest in Your Online Customers

Some small Web site projects yield quick ROI. Our research uncovered eight low-cost techniques that increase conversion rates, boost cross-sell opportunities, help users find products, and improve clickthrough rates.

Download the white paper now

AFMS

The Truth About Trust Marks & e-Commerce to the Economic Downturn

In this white paper written by Yankee Group and sponsored by McAfee, learn why daily vulnerability scanning is the kind of tough , no-nonsense measure that your consumers may be looking for before they can open up their wallets.

Download the white paper now

AFMS

Cutting Service Costs: A Fresh Look at the Outsourcing Option
Date: Wednesday, June 24, 2009 at 2:00pm ET
Register Now!


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COMMUNITY Thoughts and opinions from MultiChannel Merchant editors & columnists.

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