whitepapers
Download these free white papers and other content of interest on best practices and new technology for multichannel merchants.

Downloadable Whitepapers from Parago:


Additional Whitepapers:

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Latest Study: What is Driving Cross-Channel Consumer Behavior
Download Shopper Preferences Shift As Customers Expect Improvements In Retailers’ Cross-Channel Capabilities, a study sponsored by Junction Solutions.  Learn:

  • What the greatest influence on customer loyalty is
  • What 44% of respondents say is the most frustrating part of a shopping experience
  • How personalization and targeted offers impact preference

Get the Report

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The Sales Tax Survival Guide
Compliance is more than just determining sales tax rates, for many businesses, managing the details can feel like being stranded in the wild. Become a survivor with our FREE Sales Tax Survival Guide! In addition to the jungle of state and local sales tax rates, there are exemption certificates for non-taxed transactions, sales tax reporting, filing and remittance and surviving audit inquiries. Our Sales Tax Survival Guide helps you understand the challenges and navigate the risks associated with sales and use tax management.

Download now

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Generating Sales Leads through the Social Stream

Discover the top words to listen for and learn how to trigger alerts to the right sales personnel when sales opportunities present themselves. Know how to recruit competitors' customers and get ideas for leveraging the influence of others.

Download Now

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Gaining a Competitive Edge by Better Managing Customer Information in a Multichannel Retail Environment

Explore how retailers can generate a single view of customers who engage across multiple channels—online, in stores, and via call centers, on social media, and mobile devices.

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COMMUNITY Thoughts and opinions from MultiChannel Merchant editors & columnists.

Blog: Multichannel Marketing

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