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Service parts supply chain report:
"Eight Strategies for Dramatic Improvement"

Summary:
There's a huge difference between "product" supply chains and "service" supply chains. The former makes a product available at any time to avoid a lost sale. The latter insures an assortment of parts is stocked throughout a supply network so that repairs can be completed. Click Commerce specializes in the latter and illustrates how in the eight unique characteristics defined in this report.