Doing the Time Warp
Book buyers may be partying like it’s 1999, but is Buy.com’s free shipping policy a good idea? You can’t download dog food. If we learned nothing else
paper jam
By now, we were all supposed to be beaming payments back and forth between our cell phones and smart cards. Purchases would be check-less and cash-less
A Passage to India
Should you move your call center off shore? As with any business decision, it comes down to weighing risk and reward. On the reward side, the advantage
Ground Zero-Based Budgeting
Rich Lauer, president and CEO of Spiegel’s Groveport, OH-based Distribution Fulfillment Services Inc., says that the only thing you ever know for sure