Bill Singleton

Tips to Retain Your B-to-B Customers

| Bill Singleton

How are you going to keep your customers? If you market to consumers, you can incent them to stay with your retail store, catalog or online shopping site through discounts and rewards appropriate to their needs

The Golden Telephone Rule

| Bill Singleton

You rent the list, you find the right prospect and you make the sale. But then the customer disappears. What has happened? More than likely, the person has gotten caught up in your phone system.