Daniela Forte

Content Manager

dforte@accessintel.com / DForteMCM

Daniela Forte is the Content Manager of Multichannel Merchant. Prior to this, she served as the Associate Editor and before that the Content Producer for the team since 2013. Daniela covers the marketing and ecommerce beats for Multichannel Merchant. She was previously a news reporter for The Litchfield CountyTimes in Northwestern Connecticut.

Walmart Looks to Sell ModCloth as it Battles Ecommerce Red Ink

| Daniela Forte

As was expected since ecommerce losses are mounting, Walmart is looking to shed one or more of the several digitally native vertically integrated brands it picked up on a shopping spree that began after the game-changing Jet.com acquisition in 2016, with ModCloth being first up on the block.

Walgreens Plans to Close 200 U.S. Stores

| Daniela Forte

In an effort to cut costs, Walgreens plans to close 200 U.S. stores, two years after it acquired Rite Aid and expanded its footprint to 9,500 stores. The closures are expected to cause “minimal disruption to customers and patients,” the company said in a statement, adding it will find jobs for affected employees in nearby locations.

New Study Reveals Brands Aren’t Meeting Customer Expectations

| Daniela Forte

Consumers are giving brands a huge thumbs down when it comes to the overall shopping experience. According to a new study from Oracle and Customer Bliss, an overwhelming 82% of respondents said they had a disappointing or upsetting shopping experience, and 78% said they had been dissatisfied with a customer service experience.

The Ever-Changing Global Payments Landscape

| Daniela Forte

Global payments are getting much easier for customers to transact with retailers overseas. The advent of new technologies in the checkout experience such as Apple Pay and Amazon Pay is becoming more prominent as shoppers get more comfortable with mobile commerce. Here are some of the latest trends in global payments and how they are impacting the retail landscape.

China and India: The Most Advanced in Payment Technologies

| Daniela Forte

China and India are the most advanced in terms of cross-border payment technology and providing options to make the process as friction-free as possible, according to data from Worldpay. See what trends are shaping cross-border payments in Latin America and which markets are most popular for U.S. merchants to sell into.