Erin Lynch

[email protected] / LynchMCM

Erin Lynch is the senior content producer at Multichannel Merchant. Erin can be reached (203) 899-8461 or connect with her socially on Twitter, Google+, and LinkedIn.

Issa Supports Canada Post Decision to Remove Door-to-Door Mail Delivery

| Erin Lynch

In response to the ever changing and digitally connected customer, Canada Post had decided to phase out its door-to-door delivery service and replace it with community mailboxes within the next five years. Not surprisingly, House Oversight and Government Reform Committee Chairman Darrell Issa, R-Calif., supports the measure to “modernize” mail delivery.

Returns, returns policy, holiday returns, retail, online retail, ecommerce, ecommerce fulfillment, operations and fulfillment, shipping/delivery

How to Maximize Returns Efficiencies and Minimize Cost

| Erin Lynch

As more and more merchants focus their ecommerce energy into creating a customer-centric organization, one of the best ways to set yourself apart from the competition is through your returns policy. Regardless of why a consumer returns a good, there are ways for merchants to develop an effective and efficient returns process that keeps customers coming back for more.

INFOGRPAHIC How to Maximize Returns Efficiencies and Minimize Cost

| Erin Lynch

As more and more merchants focus their ecommerce energy into creating a customer-centric organization, one of the best ways to set yourself apart from the competition is through your returns policy. Regardless of why a consumer returns a good (defective merchandise, unwanted gifts, or order error), there are ways for merchants to develop an effective and efficient returns process that keeps customers coming back for more.

How Amazon Stole Christmas

| Erin Lynch

With Christmas right around the corner, shoppers are making a mad dash to ensure all their holiday shopping is complete and shipped before next week. And while ecommerce merchants are pulling out all the stops to try to grab shopper’s attention and dollars, many, if not all, are finding it tough to compete with Amazon.

INFOGRAPHIC: How Amazon Stole Christmas

| Erin Lynch

With Christmas right around the corner, shoppers are making a mad dash to ensure all their holiday shopping is complete and shipped before next week. And while ecommerce merchants are pulling out all the stops to try to grab shopper’s attention and dollars, many, if not all, are finding it tough to compete with Amazon.

FedEx Net Income Up 14%

| Erin Lynch

FedEx released its second quarter financials on Dec. 18, which showed a net income of $500 million, up 14% from last year’s $438 million.