Mike O'Brien

mobrien@accessintel.com / MikeOBmcm

Mike O’Brien has worked in journalism, marketing and public relations for … well, quite a while. At Multichannel Merchant he focuses on the world of direct-to-customer operations and fulfillment, editing MCM’s weekly O+F Advisor newsletter, and programs the annual Ecommerce Operations Summit conference. Previously Mike was a senior account executive for Marx Communications, a boutique public relations firm working with marketing and advertising technology companies. Other past work includes stints as a media relations consultant for a concert promoter, a marketing communications specialist for a pharma software firm, a research analyst covering corporate e-learning and a daily newspaper reporter on every beat imaginable – except sports.

alibaba group, Alibaba, AliExpress, ecommerce, online marketplace, global ecommerce, Chinese ecommerce, cross-border ecommerce, online security, online security flaw, online security vulnerability, cyber security, cyber security threat

Alibaba Says It Has Addressed Online Security Vulnerability

| Mike O'Brien

Alibaba says it is doing all it can to keep on top of security issues that affect its ecommerce merchants, after a published report noted that an Israeli firm in late October found a security flaw in AliExpress, the company’s English language ecommerce site.

Amazon, Amazon Prime Now, Amazon Flex, Uber, Postmates, FedEx, on demand economy, contract drivers, ecommerce fulfillment

Amazon Testing Bikes for Ultra-Fast Delivery in New York

| Mike O'Brien

Amazon is once again pushing the ecommerce envelope, testing out the use of bicycle couriers in New York as part of a service called Amazon Prime Now, according to a report in the Wall Street Journal.

The service will provide delivery of some items purchased on Amazon.com in an hour or two, the Journal said it had been told by an unnamed source.

Singles Day, Alibaba, alibaba group, Taobao, Tmall, chinese ecommerce, chinese merchants. Costco, American Eagle Outfitters, Calvin Klein, global ecommerce, cross-border trade, cross-border selling, cross-border ecommerce, Jack Ma, Singles Day in China

Alibaba Reports Singles Day Sales Up 62% to $9.3B

| Mike O'Brien

While Chinese ecommerce giant Alibaba reported that Singles Day 2014 – 11.11 – the world’s largest shopping day, brought in more than $9.3 billion in sales, up 62% from 2013, the global phenomenon has yet to make a significant impact in the U.S.