Nicole Lee

nicole.lee@sclogistics.com

Nicole Lee is director of fulfillment for Saddle Creek Logistics Services, an omnichannel supply chain solutions provider. Based in Fort Worth, TX, Lee oversees high-volume omnichannel fulfillment operations for multiple Saddle Creek facilities. Clients like beauty subscription box leader ipsy look to her for strategic solutions that increase efficiency, control costs and improve the customer experience. Lee holds dual degrees in logistics and intermodal transportation and business management from Georgia Southern University and is a certified Six Sigma Green Belt. She is actively involved in the Council of Supply Chain Management Professionals (CSCMP).

The Operational Impacts of Personalizing Subscription Ecommerce

| Nicole Lee

There’s no doubt that subscribers want to feel special. Subscription commerce companies can satisfy their desire by personalizing offerings in a few different ways. But these all add to the complexity of order fulfillment operations. Here are a few factors to consider when looking to personalize your subscription commerce offerings.

Handling Subscription Box Business Growth

| Nicole Lee

Subscription box ecommerce has grown more than 100% a year for the past five years, according to McKinsey & Company. If you have a subscription box offering, you need to evaluate your business and make sure you’re prepared for growth. Three key areas to consider: Personalization, transportation management and technology.

6 Reasons to Outsource Subscription Box Fulfillment

| Nicole Lee

While the prospect of increased sales volume is welcome, a barrage of incoming orders can overwhelm up-and-coming subscription box companies, or even established retail or ecommerce companies new to the game. How do you know when you need outside fulfillment help? Here are 6 signs that it’s time to engage a 3PL partner.