With any major software implementation, you are changing the entire operation of the company and everyone’s responsibilities. And if it’s not done correctly, you can create costly disruptions to your business, as well as have major budget overruns and longer-than-planned implementations. International IT studies show that 50% of all major IT projects are not implemented on time or within budget.
Assuming you have done a thorough systems selection job and have procured the right system for your ecommerce or direct-to-customer business, you now have to map out the critical issues for an implementation. Paying close attention to these 7 factors will help make your project a success.
On the following pages, I bring you the 7 steps you need to take for successful systems implementation.