How State Cashmere Navigated Its Global Ecommerce Expansion

| Iain McNicoll

Over the last decade, booming global ecommerce has given small businesses around the world an opportunity to expand their reach in D2C. But this expansion does come with challenges, especially in the area of payments. See how State Cashmere addressed currency and taxation issues while freeing up working capital to fuel growth.

The Sneaker Wars are Coming to the Subscription Economy

| Tien Tzuo

Nike recently launched its Nike Adventure Club, a sneaker subscription service for kids aged two through 10. The company says it’s using the service to test out the subscription market before expanding it to runners and other athletes who need to replace their shoes frequently.

A Breakdown of the 2020 Rate Increases from FedEx

| Matt Bohn

FedEx announced its annual general rate increase (GRI) for 2020. Effective Jan. 6, FedEx Express, FedEx Ground and FedEx Home Delivery will increase an average of 4.9%, while FedEx Freight will increase rates by an average of 5.9%. How will this affect individual shippers? Here’s a breakdown of the areas likely to have the greatest impact.

Ecommerce Returns Are the New Customer Experience Battlefield

| Justin Irvine

What happens when your ecommerce returns are cross border? How do you manage and view all orders globally and domestically? How close are you to returns data? How nimble are you at meeting local customer expectations in terms of carriers and time to credit? Here are some things to think about as you step up your returns game.

Handling Subscription Box Business Growth

| Nicole Lee

Subscription box ecommerce has grown more than 100% a year for the past five years, according to McKinsey & Company. If you have a subscription box offering, you need to evaluate your business and make sure you’re prepared for growth. Three key areas to consider: Personalization, transportation management and technology.

6 Things to Do Now to Get Your Ecommerce Site Holiday Ready

| Bob Buffone

The time to begin preparing for the holiday season that will account for the majority of annual conversions is now. Brands are expected to get their ducks in a row to ensure a smooth holiday shopping experience for customers. Here are six things brands can do to get their ecommerce site ready for the holiday season.