Don’t Be the Next Data Breach Headline This Holiday Season

| Chad McDonald

The holiday shopping season is practically upon us, which means savvy consumers are getting ready for the best sales of the year. Unfortunately, they’re not the only ones preparing to take advantage of the season. Learn about the serious threats posed by bad actors like Magecart groups, and what steps you can take now to be protected.

To Meet Consumer Expectations, Retailers Must Fight Against Counterfeits

| Sanjeev Sularia

The retail industry has a counterfeit problem and it’s threatening brands across the world. According to the International Chamber of Commerce, the global economic cost of counterfeiting and piracy could reach $2.3 trillion by 2022. Here are measures retailers should take to prevent 3P sellers from offering counterfeit goods.

Creating Fulfillment Choice with BOPIS and ROPIS

| Casey Gannon

Savvy retailers are capitalizing on this consumer preference by positioning smartphones front and center when it comes to in-store fulfillment with options like BOPIS (buy online, pickup in store) and ROPIS (reserve online, pick up in store). Here are the customer benefits and some tips to make both succeed in your retail business.

8 Supply Chain Strategies to Improve Your Ecommerce Business

| Brian Barry

Many ecommerce fulfillment centers spend much of their time implementing reactive tactics without ever thinking through the strategy of what they’re trying to achieve. Often the terms “tactics” and “strategy” are incorrectly used interchangeably. Here are 8 supply chain strategies to help you improve your ecommerce operations.

Customer Centricity Isn’t Just About the Customer

| Dean Mansfield

As ecommerce grows and expectations rise, experts say we can achieve Amazon-level service if we practice customer centricity. Many take this to mean putting the customer at the center of your business and provide amazing service. But customer centricity isn’t all about the customer – it’s really about the customer record.

How to Build a Company That Won’t Lose Customers

| Chemi Katz

Aside from the key challenge that growing tech companies face – creating products that address real-world problems – getting customers and then keeping them for the long term may be one of a growing business’s greatest hurdles.

The Pros and Cons of Drop Shipping for Ecommerce

| Roberto Garvin

Drop shipping used to be a bit of a buzzword when it was first introduced in the ecommerce world. Today, it’s used by almost a quarter of online businesses as a primary order and fulfillment method. Here’s a look at the pros and cons of drop shipping to help you determine if it’s the right business model for your brand and business.