Blog Archives - Multichannel Merchant

3 Key Online Strategies for Cyber Week II

October 23, 2018 | David Feinleib

Brands work all summer and fall to prepare for the holiday season, but their work isn’t done when Christmas is over. There is a second major wave of holiday shopping to prepare for: Cyber Week II. Here are three online strategies to achieve success during Cyber Week II.

Rebuilding Retail Relationships: 3 Rules for Winning the Digital Customer

October 23, 2018 | Hilding Anderson

Treat me like the unique person I am. Be there when I need you. Tell me what you stand for. Is this a wish list from an online dating profile… or what consumers expect of today’s retailers? Here is a short list of rules retailers can use to build their customer relationships.

Landing Page 101: How To Ensure Yours Converts

October 22, 2018 | Craig Evans

Your landing page is your chance to make a great first impression. Whether you’re unveiling a new product, promoting a sale or starting a new marketing drive, the landing page will be at the center of your campaign. Here are several tips that will ensure your customers convert.

How Customer-First Policies Can Attract and Retain Customers

October 18, 2018 | Greg Zakowicz

Customer service is important – possibly more important than ever. Here is how your customer-first policies can make an impact on your business.

How Marketplaces and Social Media Are Disrupting Global Ecommerce

October 16, 2018 | Craig Witt

When companies make plans to expand into new geographies—particularly emerging markets like the BRIC nations (Brazil, Russia, India, China)—they often consider launching multilingual websites to serve those new global customers. Here is how to expand into virtual markets and offsite social commerce.

3 Common Misconceptions About GDPR and Data Processing

October 16, 2018 | Eric Holtzclaw

There is a misconception that the GDPR does not apply to businesses who do not offer goods or services to EU consumers, or process personal EU data. However in all these scenarios, the GDPR rules and regulations still apply. Here are three misconceptions about GDPR and retail businesses.

How to Reduce Ecommerce Fulfillment Center Injuries

October 16, 2018 | Brian Barry

With constant incoming product, replenishment, picking and shipping, the typical ecommerce fulfillment center is a beehive of activity. Add seasonal employees and the injury potential goes up dramatically. Here are some of the more common causes of injuries, some information from OSHA and insights and recommendations.

What You Need to Know When Changing 3PL Providers

October 16, 2018 | Jeff Jones

The decision to change your third-party logistics provider should not be taken lightly, but sometimes it can be the most effective way to move your business forward. Thinking about making a change? The following guidelines may be helpful in considering why, when and how to switch your 3PL provider.

Breaking Down the New FedEx Fuel Surcharges vs. UPS

October 15, 2018 | Victor Zhou

Understanding the fuel surcharges from the major carriers can be a tricky proposition. While FedEx has yet to make a grand announcement, both carriers reserve the right to regularly review their fuel pricing. How much are your fuel charges increasing? Learn how the new rates from FedEx stack up vs. main rival UPS.

The Make-or-Break Role of Technology This Holiday Season

October 10, 2018 | Channie Mize

The holiday shopping season is fast approaching, and tensions will be high among retailers given the cutthroat nature of this shopping period. Find out why technology is a critical component of your business during the busiest time of the year.

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