supply chain groovy digital image

The Supply Chain and the Future of Work

| Sam Tyagi

Companies are challenged to rethink skills, redesign new roles and responsibilities and to reorganise their structures and workplaces. But are you ready to jump the gap? The future of work concept is sweeping across sectors and industries, and supply chain managers need to put it as the top of their agendas.

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Supply Chain Insights Create Revenue Enhancement

| Patrick Long

Classic revenue enhancement is defined as selling the right product to the right customer at the right moment and the right price via the right distribution channel with the best efficiency. Let’s explore the importance of incorporating revenue management into a continuous business improvement cycle for the supply chain.

ecommerce mobile in store

Back to Ecommerce Basics: Shattering the Endless Shelf

| Justin Marshall

In ecommerce, we formerly used revenue, market share and similar metrics to gauge success. But if customer experience is going to be the touchstone of success, customer lifetime value (CLV), or the amount a brand can expect from any given customer over time, should be our guiding principle.

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Embrace Connected TV Now or Get Left Behind

| Shane Ragiel

Many marketers overlook connected television as a viable means of directly engaging existing and potential customers. They’re missing a significant opportunity to leverage CTV to run more targeted, accountable and action-oriented ads than ever before, as CTV continues to grow in popularity and advertising functionality.

Amazon for counterfeit legislation piece

State Lawmakers Can’t Let Amazon Buy Virginia

| Jason Boyce

Amazon recently and curiously reversed its longstanding opposition to federal consumer protection legislation that aims to reduce counterfeit items on ecommerce platforms. Despite this, Amazon has made it clear it opposes similar state measures and has stepped up lobbying efforts across the country to kill these bills.

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6 Steps to Change Management in an Ecommerce Startup

| Tim Ferguson

Change presents a challenging environment for ecommerce startups, especially in terms of stability. They operate at a bleeding edge of innovation, making it more challenging for them to accommodate change. Regardless of how prepared you are, it’s critical to understand how to go about change management in your business.

15 Ways to Improve Warehouse Space Utilization

| Brian Barry

During evaluation of multichannel warehouse operations, the efficiency of storing and moving goods typically drops when between 80% and 85% of available space is being used. With new fulfillment center locations at a premium and costs rising, here are 15 ways you can improve space utilization in your ecommerce facility.

ecommerce returns

Ecommerce Returns: Cost Center or Competitive Advantage?

| Rafael Lourenco

However unsatisfactory the returns process is now it gives businesses an incredible opportunity to build loyalty and delight customers. By optimizing it for convenience, and by taking steps to reduce the risk of returns fraud, you can create a better experience for customers to win and keep their loyalty.

ecommerce fraud

Ecommerce Fraud: 4 Proven Mitigation Tactics

| Wesley Cherisien

Ecommerce has become an ingrained part of our lives, as most find it an effortless, convenient alternative to retail shopping, especially considering the times. Unfortunately, bad actors always find ways to mess with the system and conduct all manner of fraud. With that in view, here are 4 proven ways to mitigate ecommerce fraud.

Amazon marketing strategy chick w/tablet

Creating the Ultimate Amazon Marketing Strategy

| Esteban Muñoz

Marketing is always changing, and it’s hard to keep up with trends. Amazon understands this pretty well, but the ecommerce giant’s phenomenal growth means new challenges for sellers on its 3P marketplace. But help is on the way! Here’s how to set up the ultimate Amazon marketing strategy to stand out from the crowd.