Amazon for counterfeit legislation piece

Amazon’s Anti-Counterfeit Crimes Unit Includes Former Prosecutors

| Mike O'Brien

Amazon is taking a serious run at counterfeit sellers on its marketplace, with the creation of a Counterfeit Crimes Unit that includes former federal prosecutors, investigators and data analysts. The company said it has limited counterfeit complaints to 0.1% of items listed, but legislators and media investigations have still taken it to task.

Marketplaces Give Brands a Greater Shot at DTC Success

| Daniel Sugarman

Brands are challenged with finding a way forward even when traditional DTC models threaten to crack—and thinking outside the box to find the post-coronavirus formula for success. Fortunately, DTC doesn’t just mean selling on your own site. Here are some of the strong benefits of adding marketplaces to your DTC channel mix.

Facebook Shops Lets SMBs Sellers Create Free Ecommerce Storefronts

| Mike O'Brien

Facebook launched of Facebook Shops, a way for small businesses to set up free online storefronts that will stretch across Facebook and Instagram, and eventually across its Whatsapp and Facebook Messenger universe of users as well. It integrates with a number of major ecommerce platforms, excluding Adobe’s Magento.

Avoid These 4 Deadly Sins of Ecommerce Sellers During a Crisis

| Daniel Sugarman

While everyone might be caught between a rock and a hard place, the COVID-19 outbreak has proven there is definitely a wrong way to act during times of crisis. Here are several instances in which ecommerce sellers paid a hefty price for the decisions they made. Avoid resorting to these methods when your business is in crisis mode.

Amazon Adjusted Buy Box Algorithm, Rewarding Merchant Fulfilled Orders

| Mike O'Brien

Amazon has recently adjusted its “buy box” product search algorithm to favor items that can be fulfilled and delivered faster by sellers themselves over Prime eligible products offered through Fulfilled By Amazon, which are taking weeks vs. days, experts say. The change was noticed last week by sellers using Merchant Fulfilled Prime.

consumer data privacy mobile device feature

Amazon Competition, Data Privacy Top 2020 Ecommerce Priorities

| Douglas P. Clement

Competing with Amazon, addressing privacy issues linked to collection of data by third-party technologies and improving site speed to boost sales are top priorities identified in a new study from ecommerce platform provider Yottaa. The report suggests Prime-style free same-day shipping will become widespread among brands in 2020.

SHOP SAFE Act of 2020 Targets Counterfeit Ecommerce Products

| Douglas P. Clement

With a legislator raising the alarm that consumers’ “lives are at risk” due to dangerous counterfeit ecommerce products, a bipartisan group proposed the SHOP SAFE Act to crack down on ecommerce fakes. The GAO found that 20 of 47 items purchased from third-party sellers on popular consumer websites were counterfeit.