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Composable Commerce: Face the Future

| Adam Ferrari

Composable commerce means, how commerce will happen in a world increasingly built on cloud-native architecture, headless tech stacks, API plugins and microservices. Retailers are facing pressure to balance the need to create compelling buying experiences with the imperative to rationalize costs while increasing tech stack agility.

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Shopify Touts Expanded Suite of Tools for Merchants

| Mike O'Brien

Shopify is expanding its fulfillment services as part of a package of 100 new items in its toolset for merchants, including app connections to Flexport for supply chain tracking and visibility, to acquired unit Deliverr for inventory positioning and to Loop Returns to improve that experience for shoppers.

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A Threat Called Malice: Cybercriminals Walk a Dark Gray Line

| Kevin Gosschalk

The latest devious network exploit is called “Malice.” It has emerged as a major threat, providing not only fraudsters but also everyday people with the tools and resources needed to commit witting and unwitting cybercrimes. You need to be aware of the threat in order to take proactive steps to safeguard your businesses and customers.

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Nearly 90% of Amazon Sellers Report Profitability

| Mike O'Brien

Even in a difficult market, Amazon sellers are doing well collectively on the number-one online marketplace, with 89% of them reporting profitability at the start of 2023, while 37% say their net income is up from a year ago, according to an annual report from Jungle Scout. More of them are also diversifying across other sites.

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Amazon Ad Revenue Up, Ecommerce Down in Mixed Q4

| Mike O'Brien

Amazon reported a mix bag of results for its fourth quarter and year, with ad revenue up but ecommerce sales down, and even the vaunted Amazon Web Services, the company’s profit driver for years, fell short of expectations in what executives repeatedly called an “uncertain economy.”

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Optimizing Grocery Assortment for Omnichannel

| Julian Miller

Grocery assortment planning has been upended by omnichannel. Grocers were comfortable relying on broader, older models that identified underperforming products to remove from a store shelf, or leaning into models that focused on SKU rationalization. But assortment planning now presents an entirely new bag of challenges.

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Levi Strauss DTC Strength Slips a Notch

| Mike O'Brien

While iconic denim maker Levi Strauss has been a direct-to-consumer sales powerhouse for the past few years, an area where many brands large and small have placed their bets for sustained growth as wholesale has struggled, the company’s DTC numbers slipped a bit in the fourth quarter.

Consumer Data Bonanza Over Cyber Weekend

| Mike O'Brien

The recent Cyber Weekend was a boon for online mining of consumer data, with major social media players using cookies to track users’ activity across the internet, including of course ecommerce websites, often without permission, then sell the data to advertisers.

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Cart Abandonment: 3 Ways to Reduce It with Better Checkout Experiences

| Kia Saedi

Cart abandonment is a persistent problem for ecommerce brands. A sluggish or confusing checkout gives shoppers more time to reconsider their order and leave without paying. But with simpler, faster checkout processes, you can encourage them to follow through with each purchase. Here are 3 steps you can take to reduce abandonment.