Don’t Be the Next Data Breach Headline This Holiday Season

| Chad McDonald

The holiday shopping season is practically upon us, which means savvy consumers are getting ready for the best sales of the year. Unfortunately, they’re not the only ones preparing to take advantage of the season. Learn about the serious threats posed by bad actors like Magecart groups, and what steps you can take now to be protected.

To Meet Consumer Expectations, Retailers Must Fight Against Counterfeits

| Sanjeev Sularia

The retail industry has a counterfeit problem and it’s threatening brands across the world. According to the International Chamber of Commerce, the global economic cost of counterfeiting and piracy could reach $2.3 trillion by 2022. Here are measures retailers should take to prevent 3P sellers from offering counterfeit goods.

MCM CommerceChat podcast

The Implications of a Phased Approach to UK’s SCA Payment Rules

| Mike O'Brien

The UK’s Financial Conduct Authority (FCA) is opting for an 18-month phased implementation of the Secure Customer Authentication rules for ecommerce transactions, instead of an action date of Sept. 14. Eric Christensen of Digital River provides some context in this latest MCM CommerceChat podcast.

ecommerce fraud

Distinguishing Legitimate Fraud from Friendly Fraud

| Monica Eaton

Fraud is nothing new to the ecommerce space. However, it gets costlier and more common every year. A recent study from Juniper Research suggests retailers will lose $130 billion over the next five years due to card-not-present fraud.

When Is Outsourced Fraud Prevention Cost Effective?

| Rafael Lourenco

Fraud as a percentage cost of revenues has steadily climbed over the past several years, from an average of 0.51% in 2013 to 1.80% in 2018, and that number is expected to keep rising as CNP fraud continues to grow. Here are some key factors when considering whether to have all of your fraud screening done in house or outsourced.

kroger data breach

Measuring the Successes and Shortcomings of Software Security in Retail

| Taylor Armerding

As an industry, retail’s reputation for providing software security has taken some hits. The top 15 data breaches of the current century include Target in 2013, with account information on an estimated 110 million customers compromised; TJX in 2006, with 94 million credit cards exposed; and Home Depot in September 2014, with about 56 million customer credit/debit cards compromised. Here is a look at how retailers can beef up their security to ensure that data breaches are a thing of the past.

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Over 70% of U.S. Consumers Favor National Data Privacy Law

| Jasmine Brown

Nearly three-quarters of U.S. consumers favor a national data privacy law that applies to all 50 states equally, according to a new survey. Adults are most comfortable handing over their email address and birth date, and least comfortable handing giving up their address and phone number, the survey found.

payment processes

5 PayPal Chargeback Scams & How to Prevent Them

| Suresh Daksina

PayPal has a reputation for safety and security, which makes it the first choice for many ecommerce businesses that need to have a way to accept online payments. Unfortunately, fraud and criminal activities still occur there as elsewhere. Here are 5 PayPal scams any ecommerce seller using the widespread service should watch out for.

holiday shopping online

Retail Fraud Attempts Expected to Rise 14% Over Cyber Weekend

| Mike O'Brien

Retail fraud attempts are projected to increase 14% during Cyber Weekend compared to last year, according to benchmark data from online payment provider ACI Worldwide based on hundreds of millions of merchant transactions. The fraud activity is likely to peak on Thanksgiving Day, according to ACI.

5 Tips to Keep Customers’ Data Secure for the Holidays

| Garry McCracken

In no time at all, Black Friday and Cyber Monday will be upon us. And that means that consumers will be heading to stores or jumping on their computers to shop for the best deals on things they’d like to buy. Here are five tips to keep your customers safe and secure this holiday season.