Making It Online

| MCM staff

You could argue that the catalog industry has changed more dramatically during the past five years than it had during the previous 50, almost entirely

People News

| MCM staff

Boca Raton, FL-based The Mark Group, parent company of the Boston Proper, Charles Keath, and Mark, Fore & Strike brands, appointed Cindy Fields, former

Underwater Basket Weaving

| MCM staff

People of a certain age will remember this: Back in the ’60s and ’70s, UBW was the kind of course you supposedly took in college if you were part of the

FYI: Go for Broke

| MCM staff

Got spare cash? Spend it on customer service, advises a Jupiter Media Metrix study. The number of people seeking online customer service is expected to

A Death in the Family

| Sherry Chiger

Reporters are often compared with vultures, circling near-corpses and waiting for them to die. And I did feel somewhat like a bird of prey while following