12 Ways to Compete With AmazonSupply.com

| Erin Lynch

Even though Amazon.com announced the beta launch of AmazonSupply, a store for business and industry folks, it doesn’t mean the end for distributors and wholesalers. Here are 12 ways you can successfully compete against the online juggernaut.

Report: Merchants Need to Address Live Chat

| Jim Tierney

Merchants need to “move off the needle” to support live chat because it has reached a “tipping point” of adoption, according to Bold Chat’s 2012 Live Chat Effectiveness Research Report.

Omnichannel, omnichannel operations, omnichannel retail, retail inventory management, inventory management, reverse logistics, buy online pickup in store

Twelve Qualities of a Great Inventory Planner

| Paul Angelos

Inventory planning sometimes seems might seem like a no-win proposition. But Paul Angelos will show you in this first installment the key professional qualities inherent to the most successful inventory planners.

Seeking even faster growth

| Paul Miller

Based on projections for U.S. business at large, Catalog Age estimates that annual b-to-b catalog revenue growth will average at least 8%-10% through