How SmartFurniture Wins With Personalization

| Tim Parry

Ecommerce merchants have been trying to crack the personalization code for some time now. And the ones that have cracked it, like SmartFurniture, are offering their customers a more relevant experience, and converting at a higher rate than the competition. In this video, SmartFurniture president and CEO T.J. Gentle shows us their path to a personalized experience.

Target Calls it Flexible, We Call it Omnichannel

| Tim Parry

In a Q&A with interim CEO John Mulligan for Target’s A Bullseye View blog, Mulligan says customers can expect to see a “more-flexible” Target in the future. Here’s a look at how Target is going omnichannel… or making life more flexible for its customers.

A Ship-From-Store Solution Bridges Omnichannel Gaps

| MCM Staff

In this video taken April 24 at Operations Summit 2014, eBay Inc. interim head of Omnichannel Operations Tom Barone talks about the advantages multichannel merchants have when they incorporate a ship-from-store solutions.

Alex and Ani Talks About Its Rapid Growth

| Daniela Forte

Alex and Ani, best known for its expandable charm bracelets and other jewelry pieces that promote positive energy, has quickly become a household name among young women. And its growth continues to move at a rapid pace.