Last week Amazon spent $131 billion for a 19.5% share in ATSG, which operates aircraft it leases. And many believe Amazon Logistics is looking to restart delivering non-Amazon volume from its shippers. So what is up with all this activity and investment? We talk with Kiri Masters of Bobsled Marketing about the pieces that are in place.
Shipping delays and supply chain disruptions are nothing new in ecommerce, but this past year has definitely been a challenge. Yet on-time delivery has become a staple of ecommerce. Although not all aspects of the logistics side of things are within your control, you can take steps to ensure satisfaction on every order.
Dick’s Sporting Goods, like Target and Walmart before it, is seeing strong results in the pandemic era, increasing overall sales 19.8% in the fourth quarter, while ecommerce was up 57% and same-store sales increased 19.3% as its omnichannel execution excelled.
A California regulatory agency has fined Amazon and one of its delivery contractors $6.4 million for alleged wage theft violations between April 2018 and January 2020, saying drivers were not paid properly on long shifts and often had to miss meals. The investigation cited Amazon and Green Messengers of Santa Ana, CA.
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Target, one of the clear retail winners in the pandemic era, posted another impressive quarter, with Q4 revenue, earnings and comparable sales outpacing projections and its omnichannel strategy firing on all cylinders as it reported a $9 billion gain in market share based on internal and market research.
Coming after a year of economic contraction and retail disruption, the 2020 peak holiday season threatened to be brutal on retailers. While some retailers had exceptional results, operational challenges limited opportunities. See what a recent study revealed about the impact of pre-peak investments on reducing capability gaps.
Omnichannel operations are the future of brick-and-mortar and DTC retail.
In a move surprising no one except for the timing, Walmart announced it’s dropping the $35 minimum order threshold for shoppers to qualify for same-day delivery with its Walmart Express service, just months after doing the same for members of its Walmart+ subscription program. Walmart’s ecommerce growth “fell” to 69% in Q4.
Walgreens is launching same-day delivery with partner Instacart, starting in Illinois and rolling out to its 8,000 stores nationwide by the spring, beginning with express stops in Southeast Florida, Dallas, Atlanta, Washington D.C. and New York. Through the partnership, tens of thousands of items can arrive in as little as an hour.
With the new year underway, you may be feeling the burden of the latest round of carrier rate and surcharge increases hitting parcel costs. In order to understand and mitigate their business impact, you need to arm yourself with information. How can you measure the net impact of these changes? It all starts with good, accurate data.