6 Reasons to Outsource Subscription Box Fulfillment

| Nicole Lee

While the prospect of increased sales volume is welcome, a barrage of incoming orders can overwhelm up-and-coming subscription box companies, or even established retail or ecommerce companies new to the game. How do you know when you need outside fulfillment help? Here are 6 signs that it’s time to engage a 3PL partner.

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eBay Suite of Fulfillment Services Targets High-Volume Sellers

| Mike O'Brien

Taking a shot at Amazon’s leading position, eBay will launch a fulfillment program next year targeting high-volume sellers and tapping a network of partners to provide end-to-end services including shipping, tracking, warehousing and customer service. This is similar to a move made last month by ecommerce platform Shopify.

UPS city delivery

UPS Adds Sunday Delivery, Doubles Pickup Locations with Retail Partners

| Mike O'Brien

Through new partnerships with Michael’s, CVS and Advance Auto, UPS is more than doubling its network of U.S. Access Point locations and adding Sunday pickup and delivery in January for business and residential customers as it engages in an arms race with FedEx. This gives UPS 63,000 U.S. locations, compared to 62,000 for FedEx.

PRC Approves Lower Postal Rates Ahead of UPU Meeting

| Mike O'Brien

The Postal Regulatory Commission has approved a range of postal rates for smaller packages originating from overseas to the United States, part of an effort to level the playing field for U.S. merchants and manufacturers disadvantaged by international postage rules.

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FedEx Cites Amazon Competition for the First Time in 10k

| Mike O'Brien

Despite public pronouncements from FedEx Chairman and CEO Fred Smith that he is unconcerned about Amazon as a logistics competitor, the company used that term in its recently released annual report for the first time in connection with the ecommerce giant. Further actions by Amazon will “reduce our revenue” FedEx stated.

e-grocery bin

CommonSense Robotics Goes Underground with Grocery Fulfillment

| Mike O'Brien

Israeli firm CommonSense Robotics is building what it says is the world’s first underground automated fulfillment operation for grocery delivery, anticipating a future where facilities like this will occupy abandoned urban spaces above and below ground to fulfill one-hour deliveries for city dwellers.

OMS, Inventory Management Head 2019 Tech Investment Wish Lists

| Mike O'Brien

After robotics and automation, order management systems (OMS) and inventory management systems were the highest priority for tech investment in 2019, based on the MCM Outlook survey, noted by 12% of respondents each. The results also reflect rising customer expectations for ecommerce fulfillment: make it cheap and fast.

Optimizing Ecommerce Fulfillment for Social Commerce

| Perry Belcastro

About 70% of U.S. adults use one or more social media sites, according to Pew research, with many making direct purchases there, and savvy merchants are tapping into this trend. But they must be at the top of their order fulfillment game to succeed. Here are some best practices top brands are using in social commerce fulfillment.