Retailers can increase revenue by offering more shipping choices for shoppers, according to a new report from Temando, which also revealed a wide gap between consumer expectations and what retailers deliver.
Heating up its rivalry with Amazon yet again, Walmart is testing the use of store associates to deliver online orders to customers’ homes. See how Walmart is getting this done, including the simple but genius supply chain scenario.
The U.S. Postal Service, as it has for years, reported an overall loss in the second quarter due to declining mail volume and ongoing pension obligations, while its parcel delivery business continues to grow by double digits. See what else came out of the results, and how moves by major carriers may affect its parcel business.
UPS is installing electronic beacons in its package cars to notify workers if they have placed an item in the wrong delivery vehicle, thus cutting down on misloads.
UPS recently announced it was adding Saturday pickup and delivery for its ground division, initially in 15 markets and expanding to 4,700 U.S. cities and towns by the busy holiday season, and to 5,800 locations next year. Multichannel Merchant talks with Jerome Roberts, vice president of marketing for UPS, about the rationale for the expanded service and its implications.
UPS recently conducted a successful drone delivery test to a home in a rural area outside Tampa, FL, launching it from the top of a delivery truck. The drone was from electric truck and drone developer Workhorse Group. See what other drone projects UPS has in the works, how it is working with the FAA and how it sees the future of drone delivery.
Giant omnichannel players such as Walmart, Bed Bath & Beyond, Pier 1 Imports and Target have lowered their free-shipping thresholds to better compete with Amazon. Here are how merchants of all sizes can look into their operations for ways to control their shipping costs.
Same day delivery represents an opportunity area for retailers as delivery partners can make it a reality across a wider swath of the country than Amazon, which covers 27 U.S. markets at present, according to a new report from L2. See what other insights the report uncovered, including consumer expectations for fast shipping and how one major retailer is pivoting to the new reality.
In a move similar to UPS and its access point location program launched two years ago, FedEx has struck a deal with Walgreens that will place staffed parcel pickup and dropoff operations at local Walgreens stores.
Three years after it had begun, the U.S. Postal Service is ending its relationship with office supply chain Staples, pulling its beleaguered Staples-staffed service centers out of the stores by early March amid labor pressure and a labor board ruling upholding an earlier court order.