Curbing Your Maintenance & Repair Costs

| Guy Boudreau

Do maintenance and service play a role in your operations as you run your material handling equipment? Do you adhere to the service schedule recommended by the manufacturer? If not, you may be costing yourself a lot more money – both in repair costs and downtime – than is necessary.

NCOF 2007 Preview

| MCM staff

We at Multichannel Merchant are proud to present the National Conference on Operations & Fulfillment (NCOF) so proud, in fact, that we’ve decided to create

Shrinking Shrinkage

| Bennett Voyles

Retailers lose $37.4 billion a year to shrinkage inventory loss due to theft or fraud according to a University of Florida study sponsored by the National

How Lehman’s Puts People First

| MCM staff

Many companies say they value their employees, but Lehman’s, a purveyor of hardware, home goods, and gifts, shows it. Our company culture is such that

The Case for a Hosted Contact Center System

| MCM staff

Hosted contact center systems have gained popularity as a more flexible, cost-effective choice than premise-based hardware systems. Comparing the two options, however, is often akin to comparing apples to arugula.